Shipping Policy
Thank you for shopping at Naam. This Shipping Policy explains our practices regarding the processing and delivery of your orders.
1. Processing Time
- Orders are processed within 7 business days after payment confirmation (excluding weekends and holidays).
- Delays may occur during peak seasons or promotional periods.
2. Shipping Methods and Delivery
- Standard Shipping: Estimated delivery in 5–7 business days.
- Express Shipping: Estimated delivery in 2–3 business days.
- Delivery times are approximate and may vary based on location and carrier delays.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order and your delivery location. Total shipping charges will be displayed at checkout before payment.
4. Order Tracking
You will receive a shipping confirmation email with a tracking number once your order is dispatched. Use this number to track your order on our website or the carrier’s tracking page.
5. Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to collect, the customer is responsible for additional charges to reship the package.
6. Lost or Damaged Packages
We are not liable for packages lost or damaged in transit after handoff to the carrier. In such cases, please contact the shipping carrier directly. We will provide necessary documentation to assist in claim processing.
7. Changes to This Shipping Policy
We may update this Shipping Policy occasionally. Changes take effect immediately once posted on our website. Please review it regularly for updates.
8. Contact Us
If you have any questions or need assistance with your shipment, reach out to us:
📧 Email: support@thenaam.in
